This Privacy Policy explains how Kevin T Franklin LLC (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website, contact us, or use our real estate services.
By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the site.
1- Who We Are
We are a real estate consultancy providing property, investment, and related advisory services primarily in the Bay Area. We operate this website to share information about our services and to allow clients and visitors to contact us, request consultations, and stay informed about real estate updates.
If you have any questions about this Privacy Policy, you can contact us using the details in the “Contact Us” section below.
2- Information We Collect
We may collect and process different types of personal information depending on how you interact with us. This can include:
- Contact details, such as your name, email address, phone number, and preferred method of contact.
- Property related information, such as your budget, location preferences, property type, and any other details you share when enquiring about buying, selling, investing, or managing a property.
- Communication information, including the content of emails, contact form submissions, and messages you send to us.
- Website usage data, such as your IP address, browser type, device information, pages visited, time spent on pages, and referral sources.
- Marketing preferences, including whether you wish to receive market updates, newsletters, or promotional communications from us.
2- Information We Collect
We may collect and process different types of personal information depending on how you interact with us. This can include:
- Contact details, such as your name, email address, phone number, and preferred method of contact.
- Property related information, such as your budget, location preferences, property type, and any other details you share when enquiring about buying, selling, investing, or managing a property.
- Communication information, including the content of emails, contact form submissions, and messages you send to us.
- Website usage data, such as your IP address, browser type, device information, pages visited, time spent on pages, and referral sources.
- Marketing preferences, including whether you wish to receive market updates, newsletters, or promotional communications from us.
We collect this information directly from you when you provide it, and automatically when you use our website.
3- How We Collect Information
We may collect information in the following ways:
- When you complete a contact form or request a consultation on our website.
- When you call, email, or message us directly.
- When you sign up to receive newsletters, updates, or resources.
- When you engage our services as a buyer, seller, investor, or property owner.
- When you browse our website, through cookies and similar technologies that record technical and usage data.
4- How We Use Your Information
We use your personal information for purposes that include:
- Responding to your enquiries and providing the information or services you request.
- Scheduling and conducting consultations, viewings, and meetings.
- Advising you on buying, selling, investing in, or managing property.
- Sending you relevant market updates, newsletters, or promotional information where you have given consent or where it is permitted by law.
- Improving our website, content, and services based on how visitors use the site.
- Managing our relationship with you, including record keeping, invoicing, and client service.
- Meeting legal, regulatory, and compliance obligations.
We only use your personal information where we have a lawful basis to do so. This may include your consent, our legitimate business interests, performance of a contract with you, or compliance with a legal obligation.
5- Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and to understand how visitors use the site.
Cookies are small text files stored on your device. They may help us:
- Remember your preferences and settings.
- Understand which pages are most visited.
- Monitor the performance of our website and improve its content.
We may also use third party analytics services, such as Google Analytics, to gather anonymous or aggregated statistics about website traffic and usage patterns.
You can usually control cookies through your browser settings and choose to refuse some or all cookies. However, if you block certain cookies, some parts of the website may not function correctly.
6- Sharing Your Information
We do not sell your personal information. We may share it only in limited circumstances, such as:
- With trusted service providers who assist us with operations like website hosting, email services, marketing tools, or client management systems. These providers are required to protect your information and use it only for the services they perform for us.
- With professional partners involved in your transaction, such as mortgage brokers, escrow officers, inspectors, contractors, stagers, or property managers, where this is necessary to provide the services you have requested.
- Where required by law, regulation, court order, or governmental request.
- Where it is necessary to protect our rights, property, or safety, or the rights, property, or safety of our clients or others.
When we share information with third parties, we aim to share only what is reasonably necessary for the purpose at hand.
7- Data Storage and Security
We take reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include:
- Secure servers and password protected systems.
- Access controls so that only authorized individuals can view or use personal data.
- Encrypted communication channels, where appropriate.
- Regular review of our data protection practices.
Despite these efforts, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to safeguarding your information to the best of our ability.
8- Data Retention
We keep your personal information only for as long as it is reasonably necessary for the purposes described in this Privacy Policy, including any period required to comply with legal, tax, or regulatory obligations.
The exact retention period may vary depending on:
- The nature of the data.
- Our relationship with you.
- Legal requirements that apply to us.
When personal information is no longer needed, we will take steps to delete it or anonymize it.
9- Marketing Communications
If you subscribe to our newsletter, request updates, or otherwise opt in to marketing communications, we may use your contact details to send you information about properties, market trends, and services that may be of interest.
You can withdraw your consent or opt out of marketing at any time by following the unsubscribe link in our emails or by contacting us directly. Even if you opt out of marketing messages, we may still contact you for non-marketing reasons, such as responding to an enquiry or fulfilling a service.
10- Your Rights
Depending on where you live and the laws that apply, you may have certain rights in relation to your personal information. These can include:
- The right to request access to the personal information we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of your personal information in certain circumstances.
- The right to object to or restrict certain types of processing, such as direct marketing.
- The right to withdraw consent where processing is based on your consent.
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request.
11- Children’s Privacy
Our website and services are not directed at children and we do not knowingly collect personal information from anyone under the age of 18. If you believe that a child has provided personal information to us, please contact us so that we can review and remove it where appropriate.
12- International Transfers
Our website may be accessed from outside the United States. If you use the site from another country, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using the website and providing your information, you agree to such transfer.
13- Third Party Websites
Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. When you leave our website, we encourage you to read the privacy policies of any other sites you visit.
14- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we provide. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this Policy regularly to stay informed about how we handle your information.
15- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Kevin T Franklin LLC
37466 Glenmoor Drive, Fremont, CA. 94536
Phone: 888-672-9338
Email: Infokevintfranklin.com
We will do our best to respond promptly and address your concerns.